Privacy Policy

1. Introduction

Welcome to XtendView. This Privacy Policy explains how InfiniCore Solutions Limited ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at xtendview.com (the "Website").

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

When you use our contact form, we collect:

• Your name
• Email address
• Message content
• Any other information you choose to provide

2.2 Automatically Collected Information

We automatically collect certain information when you visit our Website:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide customer support
• To improve our Website and user experience
• To analyse Website traffic and usage patterns
• To send marketing communications (with your consent)
• To comply with legal obligations
• To detect and prevent fraud or security issues

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse Website traffic.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the Website to function properly
• Analytics Cookies: Google Analytics to understand how visitors use our Website
• Marketing Cookies: To track affiliate links and measure marketing effectiveness

You can manage your cookie preferences through your browser settings or our cookie banner. For more information, please see our Cookie Policy.

5. Third-Party Services

We use the following third-party services that may collect your information:

• Google Analytics: To analyse Website traffic and user behaviour
• Amazon Associates: Affiliate tracking when you click on our Amazon product links
• Email Service Provider: To send and receive contact form submissions

These third-party services have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Contact form submissions: Up to 2 years
• Analytics data: Up to 26 months (Google Analytics default)
• Cookie consent preferences: Up to 12 months

7. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details in Section 10.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.